Oxygen IT Solutions

Help Guides 11

• Does it need a license? New Office 365 email address
• Exchange Server Client Supportability Matrix
• Reset Office365 Multi-Factor Authentication
• Trace & Recover Emails
• How to Sync Planner Tasks to Outlook Calendar

See all 11 articles

Soft SIP Phone 1

• Zoiper Setup

Identify Scams 4

• Recognising A Phishing Attacks
• Reporting Phishing Scam to ACCC
• Auspost Scam Emails
• ATO Scam Emails

How to Guides 2

• How to Prevent Crypto Virus
• How to Decrypt a .crypt Ransomware File

Useful Information 1

• Ransomware Types & Decryptors List

Troubleshooting 2

• Remove CryptoLocker Virus (Removal Only)
• Crypto Viruses File Recovery using Shadow Copy Data

Domain Names 4

• Transferring Domain Names
• Login into your Domain account
• Managing your Domains
• Register a New Domain

Print 1

• Konica Minolta Support Information

Fax 1

• Telstra FaxStream Fax Test Service

Internet Explorer 1

• Reset/Restore IE Defaults

Software 2

• Outlook App for iOS and Android
• OneDrive for Business Cache fix

Sharepoint 1

• Enable SharePoint Online sync for Mac

Office 365 10

• Office 365 Installing User Guide
• Office 365 Installer Stuck at 90%
• Office 365 Activation Wizard Blank
• Uninstalling Office 365 Click-to-Run Components
• How to Add Members to a Group as Group Owner in 365

See all 10 articles

Email 9

• Adding another user or shared mailbox to your Outlook 2007.
• Outlook 2010 - Granting Delegate Access to your Email
• Adding another user or shared mailbox to your Outlook 2010 / 2013.
• Shared Mailbox - Sent Items
• How to find your Company Group Emails

See all 9 articles

VPN 4

• Connecting to a VPN on Windows 8 / 8.1
• Connecting to a VPN Windows 10
• Install Cisco VPN client on Windows 10
• Fix L2TP VPNs on Windows 7/8/10/2008/R2/2012

Windows 5

• Upgrade from Windows 10 Home to Pro
• Downgrade After Windows 10 Update
• Opening ZIP Files with a Incorrect File Format
• Fixing Firefox Cache Settings
• Fixing Active Desktop Recovery error on Windows XP

AirPlay 1

• AirPlay Not Appearing on Mac

Mac OS 2

• How to Erase and Reinstall Mac OS X
• Silently Record screencaps in macOS

iPhone/iPad 4

• Reseting iPhone / iPad / iPod to factory settings without computer.
• Resetting an iPhone with a cable and Mac
• Manually Sync PDF files from iBooks to iPad
• How to Transfer data from your old iPhone to your new iPhone

Software 3

• Manually download Mac OSX updates
• Using Messages (formerly iChat) on Mac OSX
• Open an app from an Unidentified Developer

Printing 1

• Add a Printer from a Windows Server to a Mac Workstation

Mac Mail 0

VPN 1

• Setting up VPN on iPhone iOS 7

Android 2

• Reseting Android to factory settings
• Setting up Office 365 Email on Android Phone or Tablet

Drive 2

• Common Google Drive Errors
• Install Google Drive on your Mac/PC

Mail 3

• Setting up App specific passwords with gmail account in Mac Mail
• Setup Out of Office in Gmail
• Setting Up Alerts in Google Alerts

Remote 1

• How to Use Google Remote Desktop on Google Chrome

VPN 1

• Setting up VPN on Android Phone or Tablet

Chromecast 7

• How to Cast your Laptop Screen to a Chromecast
• How to Cast from your Phone or Tablet
• How to Mirror your Phone on Chromecast
• Setup Guest Mode on Chromecast
• Connect via Guest Mode on Chromecast

See all 7 articles

Printer 1

• Setup Google SMTP on Printer for Scanning

Avaya 1

• How to: Connect to Avaya IP Office Manager

Support 5

• How to Contact Oxygen IT
• How to Submit a Ticket Online
• How to use the Oxygen IT Helpdesk
• How to Setup Teamviewer for Remote Support
• RDP on Azure AD

Networking 1

• Ubiquiti Dream Machine - How to connect your NBN HFC to SIP with VLAN 2 - TPG

Desktop Phones 7

• Cisco SPA - Description of What Various Buttons Do.
• Cisco SPA - Finding Phone IP Address
• Cisco SPA - How to Transfer a Phone Call
• Siemans Optipoint 410 - Call Forwarding
• Digium D40 - Configuring Phone

See all 7 articles

Useful Software 6

• Windows Sysinternals Tools
• WinPatrol
• Decrap - Bloatware Remover
• AdwCleaner
• Ninite - Bulk Application Installer

See all 6 articles

Emails 5

• Office 365 Webmail Login Link
• Editing Distribution Group via Webmail
• Disable Clutter in Office 365
• Add a Shared Mailbox to your Office 365 Webmail Inbox
• Recurring Out of Office auto reply for certain days of the week

Windows OS 2

• Obtaining information about your Windows computer
• Finding an IP Address on Windows Computer

Phones 1

• Setting up Office 365 Exchange Email on an iPhone

Macintosh OS 3

• Obtaining information about your Apple computer.
• PRAM Reset
• SMC Reset

Apple iPhone 0

Google Android 1

• Setting up Email on Android Phone or Tablet

Polycom Phones 1

• How to Flash a Polycom phone