General Errors
Error: ‘An unknown issue occurred and Google Drive needs to quit’
Solution: sign in/out and then try accessing your files again.
Error: ‘Temporary Error (502)’: a long way to say try accessing your files again in a few minutes;
Solution: After that time, click on a different section of Google Drive to refresh the files (e.g. “All Items”).
Error: ‘Your Google Drive folder is missing’: the Google Drive app uses a specific folder on your computer; this error occurs when you move, rename or delete that folder.
Solution: Click
‘Locate Folder’ when prompted if you moved/renamed the folder; if you
deleted the folder, disconnect from Google Drive; you’ll be prompted to
choose a new folder when you sign in again.
Error: ‘The Google Drive server encountered an error’: this means the app is unable to connect to Google’s servers
Solution: Click to retry connecting when prompted.
Error: Google Drive quits without warning
Solution: You’ll want to update your version of Google Drive if this happens more than once; download it from drive.google.com.
Synchronization Errors
Error: ‘This file points to an invalid online Google document’
Solution:
Hopefully you still have a copy of that file because it’s no longer
available in Google Drive. If you still have it, put it in your Google
Drive folder and restart the app.
Error: ‘The file on your computer is missing’: this means the file is missing from the Google Drive folder on your computer; hopefully you still have the file.
Solution: Try restarting the Google Drive app.
Error:
Some files fail to sync: the Google Drive app will tell you if it can’t
sync files if you click the Google Drive icon and then “View #
unsyncable files”
Solution: Click retry. If that doesn’t work, close and restart the Google Drive app.