Before Updating the Firmware for your Polycom, check the software release matrix for the correct version.


Once you have the required version, you then need to setup the phone to download the firmware



Firmware 4.0.0 or later

Polycom Logo appears

Press Cancel when "Loading Application" appears

Select Setup during the countdown


Enter the => Password <=

Select Provisioning Server

Modify the Server Type, Server Address, Server User and Server Password
Firmware 3.3.5 or older


Polycom Logo appears

Select Setup during the countdown

Enter the => Password <=


Select Provisioning Server

Modify the Server Type, Server Address, Server User and Server Password



Location the Server Address for the Correct Firmware here

http://140.242.64.35/WEBCONTENT/directory.html


Server Type: HTML
Server Address: 140.242.64.35/FIRMWARE
Server User: BLANK
Server Password: BLANK